Terms of service

Overview
This website is operated by My Store. Throughout the site, "we", "us" and "our" refer to My Store. We offer this website, including all information, tools and services available on it, to you, the user, on the condition that you accept all terms, conditions, policies and notices stated here.

By visiting our site and/or buying from us, you use our "Service" and agree to be bound by these Terms of Service ("Terms"), including the additional terms, conditions and policies referenced here or linked from this page. These Terms apply to everyone who uses the site, including browsers, customers and anyone who contributes content.

Please read these Terms carefully before using the website. By accessing or using any part of the site, you agree to these Terms. If you don't agree to all of them, please don't use the website or any of our services.

Any new features or tools added to the store are also covered by these Terms. You can always review the latest version on this page. We may update, change or replace any part of these Terms by posting changes on our website, and it's your responsibility to check this page from time to time. Continuing to use the website after changes are posted means you accept those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that lets us sell our products to you.

Section 1 – Online store terms
By agreeing to these Terms, you confirm that you are at least the age of majority where you live, or that you are the age of majority and have given consent for any minor dependents of yours to use this site.

You may not use our products for any illegal or unauthorized purpose, and you may not break any laws in your jurisdiction (including copyright laws) while using the Service.

You must not upload or transmit any viruses or other harmful code.

Breaking any of these Terms will result in the immediate termination of your access to the Service.

Section 2 – General conditions
We may refuse service to anyone, for any reason, at any time.

Your content (not including payment card information) may be transferred unencrypted across various networks and adapted to the technical requirements of connected networks or devices. Payment card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, its use, or access to it without our written permission.

Headings in these Terms are for convenience only and do not limit or affect the Terms.

Section 3 – Digital products and license
All products sold in this store are digital downloads, such as presets, templates, LUTs, transitions, motion graphics and plugins. After payment, you receive a download link by email. Nothing is shipped physically.

Each purchase gives you a personal, non-exclusive, non-transferable license to use the product in your own personal and commercial video projects, including client work.

You may not share, resell, redistribute, give away, sublicense or upload the product files (or any part of them) for others to download, and you may not modify the files and offer them as your own product. Ownership of the products stays with us.

You may not reverse engineer, decompile, disassemble, crack or otherwise attempt to access the source code of our plugins or software, and you may not remove, disable or work around any license checks, copy protection or copyright notices included with our products.

If you share, resell or otherwise misuse our products in breach of this license, we may revoke your license immediately and without refund, disable your access to downloads and updates, and take any further action available to us under the law.

Product pages list the software and versions each product supports. Please check compatibility before buying.

Section 4 – Accuracy, completeness and timeliness of information
We are not responsible if information on this site is inaccurate, incomplete or out of date. Material on the site is for general information only and shouldn't be relied on as the sole basis for decisions. Relying on it is at your own risk.

The site may contain historical information, which is provided for reference only and may not be current. We may change the site's contents at any time but have no obligation to update information. It's your responsibility to keep track of changes.

Section 5 – Changes to the Service and prices
Prices for our products may change without notice.

We may modify or discontinue the Service, or any part of it, at any time without notice.

We are not liable to you or any third party for any change, price change, suspension or discontinuation of the Service.

Section 6 – Products
Some products may be available only online through this website. Refunds are handled only according to our Refund Policy.

We try to display our products, previews and demo videos as accurately as possible, but results may look different depending on your footage, software version and settings.

We may limit sales of our products to any person, region or jurisdiction, case by case. Product descriptions and prices may change at any time without notice. We may discontinue any product at any time. Any offer for a product on this site is void where prohibited.

We don't guarantee that any product will meet your expectations, or that any errors in the Service will be corrected.

Right of withdrawal for digital content (customers in the EU and UK). Our products are digital content delivered immediately after purchase. By completing your order, you expressly request that delivery begins right away and you acknowledge that you lose your statutory 14-day right of withdrawal once the download link has been made available to you. This doesn't affect your rights if a product is faulty or not as described; see our Refund Policy.

Section 7 – Updates
We may release updates to products to fix issues or add features. Where a product page says updates are included, existing customers can download them at no extra cost. We are not obligated to keep supporting a product on every future version of third-party software.

Section 8 – Accuracy of billing and account information
We may refuse or cancel any order. We may limit or cancel quantities purchased per person, per household or per order, including orders placed with the same customer account, payment card or billing address. If we change or cancel an order, we may try to notify you using the email address or other contact details you provided.

You agree to provide current, complete and accurate purchase and account information, and to update it promptly (including your email address) so we can complete your transactions and deliver your downloads.

Chargebacks. If you have a problem with an order, please contact us first so we can help. Opening a payment dispute or chargeback for a product you have already received or downloaded, without first contacting us, is a breach of these Terms. In that case we may revoke your license, disable your access to downloads and updates, and provide evidence of delivery to the payment provider.

Section 9 – Optional tools
We may give you access to third-party tools that we don't monitor or control. These tools are provided "as is" and "as available", without warranties of any kind. We have no liability for your use of them. Use them at your own risk and make sure you agree with the terms of the third-party provider.

New features and services we add to the website are also subject to these Terms.

Section 10 – Third-party links and software
Some content on our Service may include material from third parties, and links may take you to websites we don't control. We are not responsible for their content or accuracy, or for any products or services they offer.

Our products are designed to work with third-party software (for example Adobe Premiere Pro and After Effects). We are independent and not affiliated with or endorsed by Adobe or any other company named on this site. All trademarks belong to their respective owners.

Section 11 – User comments, feedback and other submissions
If you send us ideas, suggestions, feedback or other material ("comments"), you agree that we may edit, copy, publish, distribute, translate and otherwise use them in any medium without restriction. We are not obliged to keep comments confidential, pay for them or respond to them.

We may, but are not obliged to, remove content we consider unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable, or that infringes anyone's intellectual property or these Terms.

You agree that your comments won't infringe anyone's rights, won't contain unlawful, abusive or obscene material or malware, and won't mislead us or others about who you are. You are responsible for your comments and their accuracy.

Section 12 – Personal information
Your submission of personal information through the store is governed by our Privacy Policy.

Section 13 – Errors, inaccuracies and omissions
The site may sometimes contain typos, inaccuracies or omissions in product descriptions, pricing, promotions or availability. We may correct them, change information or cancel orders if any information is inaccurate, at any time and without notice, including after you've placed an order.

We have no obligation to update or clarify information except as required by law.

Section 14 – Prohibited uses
In addition to the other restrictions in these Terms, you may not use the site or its content: (a) for any unlawful purpose; (b) to encourage others to do anything unlawful; (c) to break any international, federal, state or local law or regulation; (d) to infringe our intellectual property or anyone else's; (e) to harass, abuse, insult, harm, defame or discriminate against anyone; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or track other people's personal information; (i) to spam, phish, scrape or crawl; (j) for any obscene or immoral purpose; or (k) to interfere with or get around the security features of the Service. We may terminate your use of the Service for any of these.

Section 15 – Disclaimer of warranties; limitation of liability
We don't guarantee that the Service will be uninterrupted, timely, secure or error-free, or that results from using it will be accurate or reliable. We may remove or cancel the Service at any time without notice.

You use the Service and our products at your own risk. Except where we state otherwise, everything is provided "as is" and "as available", without warranties of any kind, including merchantability, fitness for a particular purpose and non-infringement.

In no case shall My Store, or our team, partners, contractors, suppliers or service providers, be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special or consequential damages of any kind, including lost profits, lost revenue, lost data or replacement costs, arising from your use of the Service or any product. This includes loss of or damage to your projects or files, so always keep backups of your work. Where the law doesn't allow these limits, our liability is limited to the maximum extent the law permits.

Section 16 – Indemnification
You agree to indemnify, defend and hold harmless My Store and our team, partners, contractors, suppliers and service providers from any claim or demand, including reasonable legal fees, made by a third party because of your breach of these Terms or your violation of any law or the rights of a third party.

Section 17 – Severability
If any part of these Terms is found to be unlawful, void or unenforceable, it will still be enforced to the fullest extent the law allows, and the unenforceable part will be considered separate from these Terms without affecting the rest.

Section 18 – Termination
Obligations and liabilities that arose before termination survive it.

These Terms apply until terminated by you or us. You can end them at any time by stopping use of our site. If we believe you have broken any of these Terms, we may end this agreement at any time without notice, and you remain liable for any amounts due up to that date. We may also deny you access to the Service.

Section 19 – Entire agreement and governing law
If we don't exercise or enforce any right in these Terms, that doesn't waive the right.

These Terms, together with any policies we post on this site, are the entire agreement between you and us about the Service and replace any earlier agreements or versions of these Terms. Any ambiguity will not be interpreted against the party that wrote them.

These Terms are governed by the laws of the United States, except where the consumer-protection laws of your country of residence give you rights that can't be waived.

Section 20 – Changes and contact information
You can review the latest version of these Terms on this page at any time. We may update, change or replace any part of them by posting changes on our website. Continuing to use the website after changes are posted means you accept them.

Questions about these Terms can be sent to us at therealmed369@gmail.com or through our contact page.